Mission, Vision, and Values

Mission

To deliver the highest standard of medical care to our patients with a humane touch, and provide top-notch education to our medical personnel by combining the best in the field nationally, and internationally.

Vision

To be recognized as a top-quality healthcare provider in the national capital region of Delhi, and its suburbs and neighboring states in northern India. Kalra Hospital & SRCNC Pvt. Ltd. also endeavors to be a national leader in the fields of Cardiovascular Disease, and Critical Care Medicine by closely working with international leaders in the respective fields, and establishing the Kalra Teaching Institute for world-class continuing medical education for medical personnel, students, residents, fellows, and board-certified physicians.

Our vision is achieved by:

  • Placing patients' needs and perspectives at the center of service planning and delivery.
  • Being open and fair in all our relationships with partner agencies.
  • Treating the staff with dignity and respect.
  • Utilizing resources and manpower wisely.
  • Increasing knowledge through training and reflective practice.
  • Meeting financial obligations and demonstrating effective use of our resources.
  • Being transparent about and demonstrating accountability for our performance.
  • Integrating services between hospital sites, where there is a benefit of patient care.

Values

  • Honesty: Conduct every task with highest standards of professionalism and ethical integrity.
  • Excellence: Achieve excellence through continuous improvement in technology, skills and services.
  • Attentiveness: Be responsive to the needs of the patients, while meeting the expectations of their families and society at large.
  • Respect: Show respect and compassion towards patients, co-workers and all other persons we interact with.
  • Team Work: Recognize the power of working together with mutual respect, understanding and cooperation.